Monthly Archives: July 2014

Steamed Rice

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Serves: 2

Introduction:

This is an utterly fool proof method for cooking perfect boiled basmati rice. Not quite as exotic as our Pilau rice recipe but much more straight forward.

Ingredients:

  • 1 mug of washed Basmati rice
  • 2 mugs of fresh, cold water
  • 1 tsp. Fennel seeds
  • 1 pinch of Salt

Method:

Wash the basmati rice in plenty of fresh water, we find the simplest way to do this is pop the rice in a sieve and run it under the cold tap until the water runs clear.

Now add all of the ingredient to a suitable size pan and slowly bring it all to the boil. Stir only now and again to stop it sticking, you don’t want to release too much starch from the rice or it will go sticky. As soon as the rice comes to the boil, give it one last stir, pop a lid on and turn the heat down to the lowest setting, let the rice simmer for exactly ten minutes. After ten minutes the water level should have dropped below the surface of the rice, move the pan off the heat and leave it to sit with the lid on for a further twenty minutes. After the twenty minutes resting time the rice will be perfectly steamed and still nice and hot, fluff it up with a fork and serve.

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Customer service is alive and well!

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As part of our equipment here at The Curry Bible kitchen, we have a full set of early 1990s Le Creuset cast iron pans in brilliant white. These pans are old but just keep getting better and better with age. However, when we bought the pans they were fitted with the old fashioned wooden handles, which meant they couldn’t be used inside an oven. This needed to be remedied! We bought ourselves some replacement phenolic (oven proof) handles and some shiny new hanging rings. Unfortunately as we were changing the handle on the 18cm pan, disaster struck! The internal handle rod had sheared off! After some very colourful language and a few minutes crying we popped a tweet over to Le Creuset’s UK customer support account asking for any help or advice on how to repair the pan. At this point it’s worth pointing out that new Le Creuset pans come with a life time guarantee, however this didn’t apply to our pans as they were too old and purchased before the life time guarantee was in place. Very graciously however, Le Creuset offered us the option of sending our pan back to them using their free post service, so that their engineers could take a look and let us know their thoughts on how to repair the handle. This was great! We parcelled up the pan and sent it off, crossed our fingers and hoped for the best.

After a couple of days we received an email from Le Creuset explaining that as a gesture of good will they were going to replace the pan completely free of charge and asked that we let them know which colour we would like! This was utterly amazing! How many manufacturers do you know of that would replace a 20+ year old cast iron pan for free?! Well, we can answer that, just one, Le Creuset! Our new pan arrived today and is looking utterly gorgeous!
We’d like to take this opportunity to thank Maria, Sarah and everyone else at Le Creuset UK for going above and beyond the call of duty and providing what can only be described as the best customer support we’ve ever received.
Vive Le Creuset customer service!